Owner Dave Kazanjian puts his name and reputation behind each and every purchase. He personally guarantees every visit. The store offers a 14 day return policy. This means that, if you are unhappy with any purchase within 14 days, you can return that item for a full refund. Purchases beyond the 14 day window can be returned for a store credit or exchange. As always, we strive to get you fitted in the best footwear and apparel for your activity. If you cannot find it in our vast selection, we will find it for you. My name, our reputation, your satisfaction guaranteed!