What they say about us…
“I was advised by my podiatrist to go get Hoka sneakers. My plan was to try them on at a local retailer and then buy them online. I went to Whirlaway and was immediately greeted by Salesperson Ryan who directed me towards the Hoka. He was very informative and supportive in helping me decide try which Hoka shoes to try on and which Hoka shoes to get for my bad foot problem. I decided to buy them there then going online because my experience at Whirlaway was so pleasant.”
– Jennifer G. (Yelp Review 3/11/2017)
“Shopping at Whirlaway was easy and pleasant. Customer service was helpful and knowledgeable and I found the best sneakers. I will be back for the other sneakers that fit me and I need to explore the clothes options.
–Laura L. (Yelp Review 10/8/2016)
“Best customer service – ever!! Maggie found the Nike running shoe that my daughter wanted in the right color & despite delays from the Nike warehouse, her persistence worked and she eventually got the running shoe. The first pair that was sent was the wrong color and upon reorder she kept me updated daily on the progress of the order. Even though she was dealing with a challenging supplier in Nike, Whirlaway & Maggie were a pleasure to do business with. She even provided us with a discount knowing the delays we encountered – none of which were her fault.”
–Liz C. (Yelp Review 1/13/2016)
“A very organized store with a high selection of footwear, which is what I came for. The staff is incredibly helpful and full of knowledge on shoes. They’ll check your size, check your arches, see your walk and actually recommend a pair of running shoes for you. Yes, the shoes may be pricey, but remember, it’s a very good investment for your feet”
– Juan N. (Yelp Review 12/15/2015)
“Wonderful customer service in the sports store upstairs! Matt and Alex were such a big help. Pleasant and knowledgeable staff goes a long way in my book! I will be back.”
-Jillian D., Atkinson, NH (Yelp Review 4/22/2015)
“Attentive and knowledgeable staff. They were helpful and jumped at the opportunity to help manage a “bad sneaker is causing painful issues” situation. It seemed all staff came by to check and provide help. I loved it. We walked out with two pairs of sneakers and visual confirmation of the issues thanks to their analysis equipment.”
-Yoed C., Lawrence, MA (Yelp Review 4/20/2015)
“Knowledgeabe and very friendly staff upstairs in the running/sports area. Great shoe selection. Tent sales are especially great deals.”
-Peter G., North Myrtle Beach, SC (Yelp Review 3/14/15)
“I am preparing for a half marathon, and after my last 5 mile run, my feet were blistered, and my knees were in pain. Time to go running shoe shopping! Whirlaway measured my feet, checked my arches, as well as my balance, and recommended me a pair of running shoes. Most running shoes cost a little over 100$, which is comparable to other running stores.”
-Ilya P., Medford, MA (Yelp Review 6/16/2013)
“These guys are my go to when I need some gear for running. My involvement in the sport and ability has changed, and the folks at Whirlaway have been great at helping me get the right gear for the newer distances and my changing ability. I’m not saying anything the others haven’t said, but I needed to write a good review to a store I’ve been buying from for years.”
-Patrick M., Salem, NH (Yelp Review 1/15/2012)
“I had a terrific experience at Whirlaway! I was immediately approached and assisted in my pursuit of new running sneakers. The salesperson was knowledgeable, friendly, and genuinely thankful that I chose to shop there than another sporting goods store. Not only did he not pressure me into purchasing a brand I wasn’t comfortable with, he actually assured me that I could purchase the lower priced sneaker than the most expensive! I have no idea why I haven’t bought my previous sneakers here; but I certainly will from now on! Excellent and positive experience all around!”
-Amysueglav G., Dracut, MA (Yelp Review 9/19/2011)
“I was very impressed with this store. I went for Lock Laces brand shoe laces as I greatly dislike tieing shoes. My podiatrist currently has me in a lace-up pair for the next few months. I found the website for Lock Laces and they pointed me to Whirlaway as a local merchant that carries them. When I arrived it looked like a driving range with a pro shop, but the selection and size of the store was large and well stocked. The lower floor focuses on golfing and accessories while the upper floor has many other sporting products. The staff was very knowledgeable and helpful and showed me to my laces.
While I was there a lady purchasing new running shoes was given a full foot analysis, arch measurement, pronation evaluation and recommendation of shoes based on this and the way she walked. I was impressed with the selection of clothing, accessories and sports equipment in this store along with the knowledgeable and helpful staff. The prices were in line with any other mall store like Olympia or Foot Locker and they had some great sales on sneakers and a clearance clothing rack I noticed as I was walking by.”
-Selene B., Methuen, MA (Yelp Review 9/12/2011)
“Great place for sports equipment but focus is on running on 2nd floor and golf on 1st floor. Employees are always knowledgeable and friendly. They also have an annual tent sale in the summer that has some great deals.”
-B.L., Methuen, MA (Yelp Review 6/24/2011)
“This review is long overdue. I have only been a “runner’s enabler” for the past year. These guys were wonderful at analyzing gait and finding the perfect fitting kicks. They have a vast amount of knowledge from getting you started to where the good local runs are. I try to support local business where I can- these guys make it easy. They are the whole package: knowledge, support and product you need all at a fair price. Get on their email list; they are great about alerting you on special promos and sales. Don’t miss their annual tent sale in the summer; they have phenomenal savings on everything running!”
-Lin C., Haverhill, MA (Yelp Review 4/26/2011)
“Last night I attended a Komen 3-Day shoe clinic at Whirlaway Sports and the attention we received from Dave and Maggie and all the staff was phenomenal! The clinic followed a short training walk that Dave had marked out for us with arrows on the route; he even met us halfway with water and sports drink! Very thoughtful of him.
There were about 6 or 7 3-day participants at the clinic, some first timers. Dave and Maggie talked about proper hydration, footwear, other clothing and gear. Then for those of us who wanted to be fitted for shoes (I think we all did!) they did a very thorough job of first taking a good look at our feet and gait, and then did an assessment of the type of shoe that’s best for us–do we toe in, roll out, have high arches, wide feet?
I tried several styles of a moderate stability running shoe (endurance/long distance walkers should wear a running shoe we learned) and made my selection. All of us who participated in the clinic received a $10 gift card, a discount on our shoes, free socks and t-shirt, water bottle, and several samples of GU.
The staff here is knowledgeable and friendly and the shop has an astonishing assortment of clothing for all kinds of sports. The first floor is devoted to golfing and there is a driving range next door. Upstairs you’ll find a huge assortment of shoes for many sports and activities–wrestling, track, and baseball and cheerleading, you name it. And lots of clothing for men, women, kids. Awesome. I like patronizing this type of family run business that offers such great personal service.”
-Suzanne G., Dunstable, MA (Yelp Review 5/16/2008)